Good to Knows
Take a look below at some of our frequently asked questions and general 'good to knows' before your stay
- The Inn
- Dining
- Golf
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Take a look below at some of our frequently asked questions and general 'good to knows' before your stay
In line with government guidelines, guests are required to wear a face mask when moving around the inn and in public areas, unless you are enjoying food and drink
There are mandatory tasks where our team members are required to wear masks, however, where guidelines do not apply, wearing a mask is left to their personal discretion
Please demonstrate physical distancing to keep yourselves, fellow guests and our team as safe as possible
Please note our team members are not able to police government guidelines, so please be considerate to others at all times during your stay
We invite all guests to check in from 3pm and ask that you have checked out of your room by 11am
If you arrive before your room is ready, or want to explore the grounds after after check-out, we do ask you store your luggage in your car if possible to minimise contact with your belongings
Yes, it's free of charge, unless you have booked a special rate, until 48 hours before arrival, after this time the full charge applies
Our Open rate is non-refundable, but can be transferred to a different date within a year's period, when giving 7 days notice
All other special rates cannot be cancelled or transferred, so please check the rate details when booking
Yes we do have The Loft gym available for use in the Clubhouse at The Manor House. Gym sessions will need to be booked in advance to manage safe numbers and cleaning in our gym. You can take a look at the gym safety measures being put in place by clicking here
We also have a tennis court and running maps available from The Manor House hotel reception
We have cots available for free and z-beds for children under 12 for £20 per night, per child. Call us to check availability and capacity for your preferred room type
Dogs are welcome in the pub but if they are having a funny five minutes or causing upset for our other guests we will kindly ask if we can relocate you outside or to another area. Our bedrooms aren't currently dog friendly
Yes, we offer complimentary WiFi throughout the resort
Chippenham Train Station is nearest to us which is 6.5 miles or a 16 minute drive away. There is a permanent taxi rank at the front of the station
Whilst we don't have a pool or spa on site, beauty treatments are available in The Potting Shed at The Manor House. These are subject to availability, please ask for more details
We love to welcome all our guests and strive to ensure the premises are accessible as possible, though naturally spaces in a 12th century building can be quite difficult
If you have any accessibility needs, please get in contact with us on 01249 783030 and we'll do our best to meet your needs
Click here for directions through Google Maps, keep your eyes peeled for the sign to our hotel
Our post code is SN14 7HN
Breakfast is served 7am to 10am everyday
The Castle Inn
All day dining 12pm - 2.30pm and 6.30pm - 8.30pm
Cream Tea and takeaway sandwiches are available 3pm - 6pm
Our hotel, The Manor House, also has some options available to you during your stay...
Bybrook
September and October
6.30pm - 8.30pm, Friday - Sunday
Sunday Lunch is currently not available
Casual dining
We offer an all day and dinner casual dining menu which can be enjoyed in the lounge spaces during your stay
Sorry, we do not offer room service.
You don't need to be a member to enjoy our golf course, you can book a visitor tee time from our golf club page to experience our 18 hole championship course
Tee Times available from 8.00am - 9.00pm
The Clubhouse is open from midday until 8.00pm everyday
We have some 'Guide to Golf' procedures in place to keep you and our team safe and happy when golfing. Click here to view these and book a tee time